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Collect match fees

This article provides information on collecting match fee payments from players using your Pitchero Club website.

Quick links:

 


 

Overview

The Match Fees feature allows Webmasters and Team Admins to request payment for a specific match fee.

When allocating players selected for a game, the admin can select a match fee variant (e.g. starter or substitute).

For more information on how Match Fees can help your club, please see the video below.


 

Manage match fees on a fixture

 

Step-by-step guide:

  • Go to your club admin dashboard
  • Click 'Teams' from the left-hand menu
  • Click on a team from the sub-menu
  • Locate a fixture and click 'Match Centre'
  • Click 'Match Fees'
  • Click 'Use Team Selection' to use the existing team selected for the game or click 'Players' to select existing players without creating a team selection

 

Allocate players with match fee variants

 

Step-by-step guide:

  • Go to your club admin dashboard
  • Click 'Teams' from the left-hand menu
  • Click on a team from the sub-menu
  • Locate a fixture and click 'Match Centre'
  • Click 'Match Fees'
  • Click on a player's name
  • Select a match fees option (e.g. 'Starter' or 'Substitute' in the side-bar)

 

Prompt players for payment

When you first set up your Match Fees you will then send a notification to all those members to inform them they have a Match Fee to pay, if however, you need to prompt your players you can do so via the Match Fees page.

 

Step-by-step guide:

  • Go to your club admin dashboard
  • Click 'Teams' from the left-hand menu
  • Click on a team from the sub-menu
  • Locate a fixture and click 'Match Centre'
  • Click 'Match Fees'
  • Review the players selected and amounts requested
  • Click 'Send' to request payment from players selected

 

Track who has paid

 

Step-by-step guide:

  • Go to your club admin dashboard
  • Click 'Teams' from the left-hand menu
  • Click on a team from the sub-menu
  • Locate a fixture and click 'Match Centre'
  • Click 'Match Fees'
  • View the match fee payment for each player selected
  • If a player has yet to pay, click on their name
  • Click 'Request' to prompt the player for payment again

 

Mark a manually collected payment

 

Step-by-step guide:

  • Go to your club admin dashboard
  • Click 'Teams' from the left-hand menu
  • Click on a team from the sub-menu
  • Locate a fixture and click 'Match Centre'
  • Click 'Match Fees'
  • Click on the player's name
  • Click 'Paid cash'
  • Click 'Confirm'

It is not possible to remove a payment once it has been 'Paid'. Please ensure you only manually update members who have paid outside of Pitchero. 


 

Remove a Match Fee

If you have assigned a member by accident (e.g. they didn't play) you can easily remove these from the match fees page. 

 

Step-by-step guide:

  • Go to your club admin dashboard
  • Click 'Teams' from the left-hand menu
  • Click on a team from the sub-menu
  • Locate a fixture and click 'Match Centre'
  • Click 'Match Fees'
  • Click on the player's name
  • Click 'Delete'
  • Click 'Confirm'

It is not possible to remove a fee once this has been paid, either by Cash or Stripe.  


 

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