Collect match fees
This article provides information on collecting match fee payments from players using your Pitchero Club website.
Quick links:
| Overview | Track who has paid |
| Manage match fees on a fixture | Mark a manually collected payment |
| Allocate players with match fee variants | Remove a Match Fee |
| Prompt players for payment | Related articles |
Overview
The Match Fees feature allows Webmasters and Team Admins to request payment for a specific match fee.
When allocating players selected for a game, the admin can select a match fee variant (e.g. starter or substitute).
For more information on how Match Fees can help your club, please see the video below.
Manage match fees on a fixture
Step-by-step guide:
- Go to your club admin dashboard
- Click 'Teams' from the left-hand menu
- Click on a team from the sub-menu
- Locate a fixture and click 'Match Centre'
- Click 'Match Fees'
- Click 'Use Team Selection' to use the existing team selected for the game or click 'Players' to select existing players without creating a team selection
Allocate players with match fee variants
Step-by-step guide:
- Go to your club admin dashboard
- Click 'Teams' from the left-hand menu
- Click on a team from the sub-menu
- Locate a fixture and click 'Match Centre'
- Click 'Match Fees'
- Click on a player's name
- Select a match fees option (e.g. 'Starter' or 'Substitute' in the side-bar)
Prompt players for payment
When you first set up your Match Fees you will then send a notification to all those members to inform them they have a Match Fee to pay, if however, you need to prompt your players you can do so via the Match Fees page.
Step-by-step guide:
- Go to your club admin dashboard
- Click 'Teams' from the left-hand menu
- Click on a team from the sub-menu
- Locate a fixture and click 'Match Centre'
- Click 'Match Fees'
- Review the players selected and amounts requested
- Click 'Send' to request payment from players selected
Track who has paid
Step-by-step guide:
- Go to your club admin dashboard
- Click 'Teams' from the left-hand menu
- Click on a team from the sub-menu
- Locate a fixture and click 'Match Centre'
- Click 'Match Fees'
- View the match fee payment for each player selected
- If a player has yet to pay, click on their name
- Click 'Request' to prompt the player for payment again
Mark a manually collected payment
Step-by-step guide:
- Go to your club admin dashboard
- Click 'Teams' from the left-hand menu
- Click on a team from the sub-menu
- Locate a fixture and click 'Match Centre'
- Click 'Match Fees'
- Click on the player's name
- Click 'Paid cash'
- Click 'Confirm'
It is not possible to remove a payment once it has been 'Paid'. Please ensure you only manually update members who have paid outside of Pitchero.
Remove a Match Fee
If you have assigned a member by accident (e.g. they didn't play) you can easily remove these from the match fees page.
Step-by-step guide:
- Go to your club admin dashboard
- Click 'Teams' from the left-hand menu
- Click on a team from the sub-menu
- Locate a fixture and click 'Match Centre'
- Click 'Match Fees'
- Click on the player's name
- Click 'Delete'
- Click 'Confirm'
It is not possible to remove a fee once this has been paid, either by Cash or Stripe.
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