Manage match fees in the Manager app
This article provides information on collecting match fee payments from players using the Pitchero Manager app.
Quick links:
| Overview | Track who has paid |
| Manage match fees on a fixture | Mark a manually collected payment |
| Prompt players for payment | Related articles |
Overview
The Match Fees feature allows Webmasters and Team Admins to request payment for a specific match fee.
When allocating players selected for a game, the admin can select a match fee variant (e.g. starter or substitute).
For more information on how Match Fees can help your club, please see the video below.
Manage match fees on a fixture
Step-by-step guide:
- Load the Pitchero Manager app on your iOS or Android device
- Tap on a fixture
- Tap 'Match Fees'
- Tap 'Use Team Selection'
- If you have not selected a team for the match, you can manually add players yourself. You may also be shown an option to use a team selection from a previous game if available
- View the players selected and tap to change the match fee option if needed (e.g. 'Starter' or 'Substitute'
- Tap 'Send' to prompt the players to pay
The members will receive a prompt the complete the match fee(s). The member can complete the payment via the Pitchero Club app or via their account using a web browser.
Top Tip:
The system will automatically prompt the member to pay the outstanding match fee(s) if they haven't paid within 72 hours of the initial payment request.
Webmasters (with access to Match Fees) and Team Admins can manually prompt the member to complete payment any time via the club admin dashboard or the Pitchero Manager app.
Prompt players for payment
The section above covers creating the match fee assignments and sending an initial payment request. An automated payment reminder will be sent to members with outstanding fees to pay 72 hours after the initial payment request was sent.
This section covers sending a follow-up payment request to any unpaid match fees on the fixture.
Step-by-step guide:
- Load the Pitchero Manager app
- Tap on a fixture
- Tap 'Match Fees'
- Tap on a player's name
- Tap 'Request'
Webmasters with access to the Match Fees section in the club admin dashboard can also a payment request in bulk to any unpaid match fee assignments across different teams and fixtures.
For guidance, see this article link.
Track who has paid
Step-by-step guide:
- Load the Pitchero Manager app
- Tap on a fixture
- Tap 'Match Fees'
- See each player's payment is 'Paid' or 'Unpaid'
Mark a manually collected payment
Step-by-step guide:
- Load the Pitchero Manager app
- Tap on a fixture
- Tap 'Match Fees'
- Tap on a player's name
- Tap 'Paid cash'
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