This article provides information on collecting match fee payments from players using the Pitchero Manager app.
Quick links:
Manage match fees on a fixture
Mark a manually collected payment
Overview
The Match Fees feature allows Webmasters and Team Admins to request payment for a specific match fee.
When allocating players selected for a game, the admin can select a match fee variant (e.g. starter or substitute).
For more information on how Match Fees can help your club, please see the video below.
Manage match fees on a fixture
Step-by-step guide:
- Load the Pitchero Manager app on your iOS or Android device
- Tap on a fixture
- Tap 'Match Fees'
- Tap 'Use Team Selection'
- If you have not selected a team for the match, you can manually add players yourself. You may also be shown an option to use a team selection from a previous game if available
- View the players selected and tap to change the match fee option if needed (e.g. 'Starter' or 'Substitute'
- Tap 'Send' to prompt the players to pay
The selected players will receive a push notification/email requesting the payment(s).
Prompt players for payment
The section above covers creating the match fee assignments and sending an initial payment request. This section covers sending a follow-up payment request to any unpaid match fees on the fixture.
Step-by-step guide:
- Load the Pitchero Manager app
- Tap on a fixture
- Tap 'Match Fees'
- Tap on a player's name
- Tap 'Request'
Webmasters with access to the Match Fees section in the club control panel can also a payment request in bulk to any unpaid match fee assignments across different teams and fixtures.
For guidance, see this article link.
Track who has paid
Step-by-step guide:
- Load the Pitchero Manager app
- Tap on a fixture
- Tap 'Match Fees'
- See each player's payment is 'Paid' or 'Unpaid'
Mark a manually collected payment
Step-by-step guide:
- Load the Pitchero Manager app
- Tap on a fixture
- Tap 'Match Fees'
- Tap on a player's name
- Tap 'Paid cash'
Related articles
Thanks for taking a look at this article, we hope that you found it useful.
You may also find these related articles useful too:
- Set up match fees
- Collect match fees in the club control panel
- Pay match fees in the Club app
- Pay match fees in the web account
Contact support
If you have any questions regarding using match fees on your Pitchero Club website, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.