Pay match fees in your Pitchero account

This article provides information on how to players/parents pay for match fees in your Pitchero account.

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Overview

The Match Fees feature allows players/parents to pay for match fees on the move and contactless.

Players/parents can pay for a single match fee, or pay multiple fees at once.

Pay for a single match

Step-by-step guide:

  • Login to your Pitchero account in a web browser
  • Click on your profile icon in the top right corner of the screen
  • Click 'Your account' (if you are associated with more than one club, click 'Your account' and then the club name)
  • Click 'Payments' at the top of the page
  • Locate the match fees and click 'View'
  • Click on the specific match fee you wish to pay for
  • Click 'Pay now'
  • Enter your card details
  • Click 'Pay'
  • The screen will reload automatically to confirm the payment has been completed

Please note:

If you have any questions the match fee you have been asked to pay (e.g. the fee isn't correct), you should contact the Team Admin at the club directly via your Pitchero account messages.

Pay for multiple match fees

Step-by-step guide:

  • Login to your Pitchero account in a web browser
  • Click on your profile icon in the top right corner of the screen
  • Click 'Your account' (if you are associated with more than one club, click 'Your account' and then the club name)
  • Click 'Payments' at the top of the page
  • Locate the match fees and click 'View'
  • Click 'Pay now'
  • Enter your card details
  • Click 'Pay'
  • The screen will reload automatically to confirm the payment has been completed

Please note:

If you have any questions the match fee you have been asked to pay (e.g. the fee isn't correct), you should contact the Team Admin at the club directly via your Pitchero account messages.

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Contact Pitchero support

Please note:

Pitchero is the software provider of the club's website and mobile apps. The club is responsible for managing its content and members. 

For details on how to contact the club directly for assistance, click here.

If your enquiry is regarding the Pitchero software specifically, please see the details below to contact our the Pitchero Support Team.

If you have any questions, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.