This article provides information on how to players/parents pay for match fees in your Pitchero account.
Quick links:
Overview
The Match Fees feature allows players/parents to pay for match fees on the move and contactless.
Players/parents can pay for a single match fee, or pay multiple fees at once.
Pay for a single match
Step-by-step guide:
- Login to your Pitchero account in a web browser
- Click on your profile icon in the top right corner of the screen
- Click 'Your account' (if you are associated with more than one club, click 'Your account' and then the club name)
- Click 'Payments' at the top of the page
- Locate the match fees and click 'View'
- Click on the specific match fee you wish to pay for
- Click 'Pay now'
- Enter your card details
- Click 'Pay'
- The screen will reload automatically to confirm the payment has been completed
Please note:
If you have any questions the match fee you have been asked to pay (e.g. the fee isn't correct), you should contact the Team Admin at the club directly via your Pitchero account messages.
Pay for multiple match fees
Step-by-step guide:
- Login to your Pitchero account in a web browser
- Click on your profile icon in the top right corner of the screen
- Click 'Your account' (if you are associated with more than one club, click 'Your account' and then the club name)
- Click 'Payments' at the top of the page
- Locate the match fees and click 'View'
- Click 'Pay now'
- Enter your card details
- Click 'Pay'
- The screen will reload automatically to confirm the payment has been completed
Please note:
If you have any questions the match fee you have been asked to pay (e.g. the fee isn't correct), you should contact the Team Admin at the club directly via your Pitchero account messages.
Related articles
Thanks for taking a look at this article, we hope that you found it useful.
You may also find these related articles useful too:
- Set up match fees
- Collect match fees in the club control panel
- Collect match fees in the Manager app
- Pay match fees in the Club app
Contact support
If you have any questions regarding using match fees on your Pitchero Club website, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.