Payment providers

This article provides information on managing payment provider on your Pitchero Club website.

Quick links:

Overview	Apple & Google Pay
Add a new payment provider account	Related articles
Transactions fees	Contact support

Overview

Pitchero works with two payment providers, GoCardless and Stripe which allow clubs to collect payments from members.

The club is not limited to the number of payment provider accounts in the club control panel. You can create different accounts for different uses (e.g. membership, tours, merchandise sales).

To start collecting payments through the website and Club app, the club needs to register at least one payment provider account.

For clubs outside of the U.K, if you are unable to add a new payment provider account, please check whether your country and currency is supported via https://stripe.com/global

Add a new payment provider account

Step-by-step guide:

Go to your club control panel
Click 'Payment Tools' from the left-hand menu
Click 'Payment providers' from the sub-menu
Choose the payment provider (Stripe or GoCardless) and click the green 'Free to set up' button
Register an account with the payment provider
The new payment provider account will be added to the Payment Providers page in the club control panel

Clubs can create as many payment provider accounts as needed. For clubs looking to add a new payment provider account, click 'Add provider' on the Payment Providers page.

Apple & Google Pay

Clubs collecting payments with Stripe are able to use Apple & Google Pay. This provides another option for members to use when paying for a product via the website.

No further setup is needed for the club as we automatically enrol you for this feature.

Apple pay is not yet supported on the Pitchero Club app, we will be introducing this in the near future.

Thanks for taking a look at this article, we hope that you found it useful.

You may also find these related articles useful too:

Contact support

If you have any questions regarding payment providers, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.