This article provides information on payouts made by the payment providers to the club.

Quick links:


The Payouts page is available for Webmasters with full access to the Shop and payments area of the club control panel to view payments transferred by the payment provider to the club's nominated account.

The payment provider and Pitchero transaction fees are deducted before a payout is made.

Payment providers often group multiple transactions into one payout.

Viewing payouts

Step-by-step guide:

  • Go to your club control panel
  • Click 'Payment Tools' from the left-hand menu
  • Click 'Payouts' from the sub-menu
  • View the payout(s) made by the payment provider including
    • Date of payout
    • Payout amount
    • Date payout is due to arrive
    • Payout reference number

You can toggle to view payouts from a different payment provider and payouts made in a different month.

More information regarding the payout details can be seen within the payment provider dashboard.

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Contact Support

If you have any questions regarding payouts, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.