Manage parents and children on Pitchero

This article provides information on managing parent and their child(ren) on Pitchero.

Quick links:

Overview

Adding a child to your Membership Database

Link a parent to their child

Contact Support

Overview

Children under the age of 14 are unable to create their own user account.

The parent/guardian should register and apply for the Parent role. This will allow parents and guardians to manage their child's account until the child is old enough to manage their own account.

Parents should not register as a player!

Once a child is 14 or above, they are eligible to register their own account at the discretion of the parent and the club.

Adding a child to your Membership Database

Step-by-step guide:

  • Go to your club control panel
  • Click 'Membership' from the left-hand menu
  • Click 'Membership Database' from the sub-menu
  • Click 'Add a member' from the top right
  • Select the child's roles (including the team if necessary)
  • Enter the child's name and gender
  • Tick the consent box to agree the club has already gathered the member's consent
  • Click 'Add Member'

Link a parent to their child

Step-by-step guide:

  • Go to your club control panel
  • Click 'Membership' from the left-hand menu
  • Click 'Membership Database' from the sub-menu
  • Locate the parent's member record and click on their name
  • Click 'Roles'
  • Tick the 'Parent' role
  • Enter the child's name and select their name
  • Click 'Save'

Contact support

If you have any questions regarding how to manage parents and children on Pitchero, you can contact our dedicated support team via the form below. When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.