Managing webmaster access

This article provides information on managing administrative access on your Pitchero Club website.

Quick links:

Overview

Webmasters are granted full access by default to all areas of the website.

The Primary Webmaster can update the Webmaster's access privileges (e.g. the club Treasurer only needing access to Membership, Shop and payments, and Packages).

Team Admins are granted access with the scope of their team(s).

Adding access

Step-by-step guide:

  • Go to your club control panel
  • Click 'Settings' from the left-hand menu
  • Click 'Access Control' from the sub-menu
  • Click 'Manage Control' from the sub-menu
  • Click 'Add Access' from the top right of the page
  • Click 'Webmaster' or 'Team Admin'
  • Enter the member's name
  • Select the area of the club control panel you wish to grant the member access to
  • Click 'Add Access'

Removing access

Step-by-step guide:

  • Go to your club control panel
  • Click 'Settings' from the left-hand menu
  • Click 'Access Control' from the sub-menu
  • Click 'Manage Control' from the sub-menu
  • Locate the member's name
  • Click the 'X' icon next to the member's name
  • Click 'Save'

Top tip:

This feature is designed to be used where the member requires full access to some areas of the club control panel, not others.

If you are looking to remove all of the member's access privileges, remove their Webmaster and/or Team Admin role in the Membership Database.

Access history

Step-by-step guide:

  • Go to your club control panel
  • Click 'Settings' from the left-hand menu
  • Click 'Access Control' from the sub-menu
  • Click 'Access History' from the sub-menu
  • View the history of access being granted and revoked

Contact support

If you have any questions regarding how to manage webmaster access, you can contact our dedicated support team via the form below. When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.