Managing Webmaster and Team Admin access

This article provides information on managing Webmaster and Team admin access on your Pitchero Club website.

Quick links:

Overview

There are two levels of access available to admins at the club, Webmaster and Team Admin.

Webmasters are granted full access by default to all areas of the club's control panel on Pitchero.

The Primary Webmaster can update the Webmaster's scope of access in the club control panel > Settings > Access Control > Manage Access.

For example, the club's Treasurer may only need access to Shop and payments, Match Fees, Payment Tools, and Packages within the club control panel, and may not need access to Site Content and Design.

Pitchero allows Webmasters to have a tailored level of access based on what they need.

 

Team Admins are granted limited scope access for their team(s). Specifically, Teams have access to the following areas of the club control panel:

  • Site Content - to enter news for their team(s).
  • Teams - to manage their team's fixtures (including player availability, team selection, scores and events, match reports), training sessions, and team settings.
  • Membership - to manage the members of the team's information and roles.
  • Communication - to send messages to members of their team.

Adding access

There are levels of access available to admins of the club, Webmaster, and Team Admin.

The club's Primary Webmaster can manually adjust a member's scope of access between no access to the section, limited scope of access as a Team Admin, or full access to the section as a Webmaster.

Step-by-step guide:

  • Go to your club control panel
  • Click 'Settings' from the left-hand menu
  • Click 'Access Control' from the sub-menu
  • Click 'Manage Control' from the sub-menu
  • Click 'Add Access' from the top right of the page
  • Click 'Webmaster' or 'Team Admin'
  • Enter the member's name
  • Select the area of the club control panel you wish to grant the member access to
  • Click 'Add Access'

The page will reload to confirm the change of access.

Removing access

Step-by-step guide:

  • Go to your club control panel
  • Click 'Settings' from the left-hand menu
  • Click 'Access Control' from the sub-menu
  • Click 'Manage Control' from the sub-menu
  • Locate the member's name
  • Click the 'X' icon next to the member's name
  • Click 'Save'

The page will reload to confirm the change of access.

Top tip:

This feature is designed to be used where a Webmaster requires full access to some areas of the club control panel, not others.

If you are looking to remove all of the member's access privileges, remove their Webmaster and/or Team Admin role in the Membership Database. For more information, click here.

Access history

Step-by-step guide:

  • Go to your club control panel
  • Click 'Settings' from the left-hand menu
  • Click 'Access Control' from the sub-menu
  • Click 'Access History' from the sub-menu
  • View the history of access being granted and revoked

Related articles

Thanks for taking a look at this article, we hope that you found it useful.

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Contact support

If you have any questions regarding how to manage webmaster access, you can contact our dedicated support team via the form below. When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.