Export member information

This article provides information on exporting your Membership Database.

Quick links:

Overview

Export all member records

Filtered export in the Membership Database

Contact Support

Overview

Webmasters and Team Admins with access to the Membership Database can export data for the members they have access to view.

The Primary Webmaster controls admin permissions in the Access Control page within the Settings area.

Export all member records

Step-by-step guide:

  • Go to your club control panel
  • Click 'Membership' from the left-hand menu
  • Click 'Export' from the sub-menu
  • Tick/untick the membership fields or payment product statuses you wish to export
  • Click 'Export'

Filtered export in the Membership Database

Step-by-step guide:

  • Go to your club control panel
  • Click 'Membership' from the left-hand menu
  • Click 'Membership Database' from the sub-menu
  • Apply filters in your Membership Database where required
  • Click the grey 'Export' button in the centre of the page
  • Tick any membership fields and payment products you wish to include in the export
  • Click 'Export'

Contact Support

If you have any questions regarding exporting member information, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.