This article covers how you can submit a package cancellation request.
Quick links:
Submit a package cancellation request
Overview
We're sorry to hear you wish to cancel your club's website package subscription.
Package cancellation requests are processed with immediate effect, and any remaining time on the package will be lost.
If you are only part-way through the current paid period, we would recommend waiting until around 6 days before your next payment to avoid the loss of any time remaining on the package.
Submit a package cancellation request
All package cancellation requests need to be made in writing directly to Pitchero by:
- Email on support@pitchero.com with the following information
- By post to the address of our Pitchero Leeds (HQ) which can be found here
Please note:
Payments for your club's website package subscription are processed automatically as per the billing terms agreed upon activating the package.
The club will not be issued with a refund for any time remaining on the package.