Update an existing product

This article covers how you can update an existing Shop and payments product, including the price, image & description.

Overview

Once you have created a product in, Webmasters with access to Shop and payments can change any of the product details in the club control panel before a member has purchased the product.

Once the product has been purchased by a member, you can update some of the details (e.g. product name, description and image).

Edit a product

Step-by-step guide:

  • Go to your club control panel
  • Click 'Shop and payments' from the left-hand menu
  • Click 'Products' from the sub-menu
  • Click on the product name
  • Click 'Edit product'

Top tip:

Clubs can also create new product variants (e.g. replace an early bird membership offer with the full price product variant) in the club control panel.

On the Edit Product page, click 'Add another payment option'.

Update the price of a product subscription

Step-by-step guide:

  • Go to your club control panel
  • Click 'Shop and payments' from the left-hand menu
  • Click 'Products' from the sub-menu
  • Click on the product name
  • Click 'Edit product'
  • Click the three dots of the product variant price under the payment options
  • Click 'Edit'
  • Enter the new price
  • Click 'Update'

Members with an active subscription for this product will be notified of the price change, and the new subscription payment amount will take effect on the member's next payment date.

Please note:

The price of the product can only be changed on subscription-based products.

After the product has been purchased by a member, the price cannot be changed on a one-off or instalment-based products. Instead, the club would need to create a new product variant for the new price.

Related articles

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Contact support

If you have any questions regarding using match fees on your Pitchero Club website, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.