Manage my member roles

The article covers managing your roles with clubs in your Pitchero account.

Quick links:

What are the different roles I can apply for?

Apply for a new member role

Remove an existing member role

What are the different roles I can apply for?

Members can have different roles with clubs on Pitchero. Below is a breakdown of each role.

Roles which don't require approval by the club:

  • Supporter - Supporters can subscribe to receive emails and push notifications from the club and complete payments to the club
    Supporters can only view content posted publicly on the website

Roles which require approval by the club and can then view content posted privately on the website:

  • Club Member - Club Members are not associated with a team and are often non-playing members who the club wish to allow access to privately posted content
  • Player - Players are allocated to specific teams, and can then respond to availability and selection requests
  • Parent - Parents are responsible for managing their child's unregistered account, including responding to availability and selection requests, messages and payments
  • Coach - Coaches are allocated to specific teams and show on the team Squad page
  • Staff / Official - Officials of the club who show on club and team contact pages
  • Team Admin - Team Admins are allocated to specific teams and manage their own team through the club control panel and Manager app
  • Webmaster - Webmasters have full access in the club control panel and can add any other member (expect other Webmasters)
  • Primary Webmaster - The Primary Webmaster is the key link between the club and Pitchero. By default, the Primary Webmaster is the person that created the website but can be changed by the Primary Webmaster or at the request of the club

Apply for a new member role

Step-by-step guide:

  • Login to Pitchero
  • Click your profile image in the top right corner of the screen
  • Click 'Your Account' (If you are associated with more than one club, click 'Your Account' and then the club name)
  • Click 'Manage roles'
  • In the 'Apply to be a' section click on the role you wish to apply for
  • Click 'Apply'

The page will reload with the pending application visible. You will be alerted once the application has been accepted or rejected by the club.

You may be requested to complete a membership registration form for the role you have applied for.

For guidance on managing your membership information, click here.

Remove an existing member role

Step-by-step guide:

  • Login to Pitchero
  • Click your profile image in the top right corner of the screen
  • Click 'Your Account' (If you are associated with more than one club, click 'Your Account' and then the club name)
  • Click 'Manage roles'
  • Locate the role you wish to remove
  • Click 'X'
  • If you wish to proceed click 'Remove role'