Documents

This article covers managing documents on your Pitchero Club website.

Quick links:

Overview

Documents are the ideal place to add information for your club e.g. AGM minutes or code of conduct.

Documents are managed by Webmasters with full access to the Site Content area. 

Upload a document

Step-by-step guide:

• Go to your club control panel
• Click 'Site Content' from the left-hand menu
• Click 'Documents' from the sub-menu
• Click 'Add Document'
• Click 'Choose File' and upload the file
• Enter the title, group and description
• Set the file as 'Private' or 'Public'
  • If 'Private' select the roles the document should be limited to

• Click 'Save'

Add a document group

Step-by-step guide:

• Go to your club control panel
• Click 'Site Content' from the left-hand menu
• Click 'Documents' from the sub-menu
• Click 'Add Group'
• Enter the group name
• Click 'Save'

Delete a document

Step-by-step guide:

• Go to your club control panel
• Click 'Site Content' from the left-hand menu
• Click 'Documents' from the sub-menu
• Locate the document and hover over the spanner icon
• Click 'Delete Document'
• If you wish to continue, click 'OK'

Troubleshooting

This section covers common troubleshooting queries:

• Unable to a document
  • First, we would advise that you check if the issue is local to your browser, device, or network connection. Things that you can try:
    • Browser - log out of your account and log back in, close the page and reopen it, close the browsing window and open a new one, check for any browser updates, clear the cookies, cache and history in your browser, try a different browser (e.g. if you're using Edge, try using Chrome).
    • Device - Restart/turn off your device and turn is back on, check for any software updates on the device, try using a different device (e.g. if you're using a work computer, try using your personal laptop, tablet or phone)
    • Network connection - restart your router, try using a different network connection (e.g. if you're at work, try using the same device but on your home wifi, or hotspot using your mobile data)
  • If the problem persists, please contact our Support Team with the following information:
    • A link to the Documents page in the club admin dashboard
    • The browser and device you are using
    • The document you are trying to upload

Related articles

Thanks for taking a look at this article, we hope that you found it useful.

You may also find these related articles useful too:

• Club Policies
• News articles