Assignments

This article provides information on managing who the club need to request payment from.

Quick links:

Overview

Assignments are created to make it clearer to the club and member which product the member is expected to purchase.

Assigned products display first to members signed into the Shop area of the website.

Assign members

Step-by-step guide:

  • Go to your club control panel
  • Click 'Shop and payments' from the left-hand menu
  • Click 'Products' from the sub-menu
  • Click on the product name
  • Click 'Assign members'
  • Using the filtering tools, select the members you wish to assign
  • Click 'Create X assignment(s)'

If the product is available to purchase (by all members or assigned members only), a payment request prompt will be sent automatically to the member(s) assigned.

If you wish to stop the payment request prompt being sent automatically, untick the 'Send payment requests to selected members and their parents' as you assign members.

Requesting payment

Step-by-step guide:

  • Go to your club control panel
  • Click 'Shop and payments' from the left-hand menu
  • Click 'Products' from the sub-menu
  • Click on the product name
  • Click 'Request payments'
  • Click 'Send'

You can request payment from members with a not paid assignment any time in the club control panel.

Members can receive the payment request as a push notification in the Pitchero Club app and/or email.

Filter assignments

Step-by-step guide:

  • Go to your club control panel
  • Click 'Shop and payments' from the left-hand menu
  • Click 'Products' from the sub-menu
  • Click on the product name
  • Click the filter funnel icon
  •  Select a filter:
    • Assignment status
    • Product variant
    • Date
    • Teams
  • Click 'Apply filters'

The Assignments page will reload the results with the filter(s) you have applied.

Unassign a member

Step-by-step guide:

  • Go to your club control panel
  • Click 'Shop and payments' from the left-hand menu
  • Click 'Products' from the sub-menu
  • Click on the product name
  • Locate the member's assignment and click the options icon
  • Click 'Remove assignment'

Please Note:

Assignments are created where the payment is required from the member.

You can unassign a member from a product on an individual basis.

Contact Support

If you have any questions regarding assignments, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.