Staff and official contacts

This article covers managing staff and official positions on your Pitchero Club website.

Quick links:

Overview

Add a key contact

Add a custom official

Add/update the official's profile

Re-order officials within a group

Remove an official

Overview

Staff and Officials show on the corresponding club and team contact pages on the website. This helps to channel enquiries to the right people.

Staff and officials are managed by Webmasters with full access to Site Content and Membership areas in the club control panel.

Members with a Staff / Official role do not have any administrative access on the website, however, they can separately have a Team Admin or Webmaster role.

Add a key contact

the Key Contacts group is fixed across our network. You can add an official to the Key Contact for the roles that are already available.

If you wish to create a custom official group, click here.

Step-by-step guide:

• Go to the club control panel

• Click ‘Site Content’ from the left-hand menu

• Click ‘Staff & Officials’ from the sub-menu

• Click 'Add' on the role you wish to add a member to

• Search for the member's name

• Click on the member

• Enter the information you wish to show on the Official Profile

• Click 'Save Profile'

Add a custom official

You can create custom official positions which match those in your individual club. These custom positions can then be allocated to custom groups created in your club control panel.

Step-by-step guide:

• Go to the club control panel

• Click ‘Site Content’ from the left-hand menu

• Click ‘Staff & Officials’ from the sub-menu

• Click 'Add Staff/Official'

• Search for the member's name

• Click on the member

• Enter the member's official position and scope
• Click 'Add'

• Enter the information you wish to show on the Official Profile

• Click 'Save Profile'

Add/update the official's profile

Step-by-step guide:

• Go to the club control panel

• Click ‘Site Content’ from the left-hand menu

• Click ‘Staff & Officials’ from the sub-menu

• Locate the official

• Hover over the spanner icon 

• Click ‘Edit Profile’

• Edit any relevant fields

• Click ‘Save Profile’

Re-order officials within a group

Step-by-step guide:

• Go to the club control panel

• Click ‘Site Content’ from the left-hand menu

• Click ‘Staff & Officials’ from the sub-menu

• Hover over the official you wish to move

• Drag their profile to where you wish them to show

Remove an official

Step-by-step guide:

• Go to the club control panel

• Click ‘Site Content’ from the left-hand menu

• Click ‘Staff & Officials’ from the sub-menu

• Locate the official you wish to remove and hover over the spanner icon
• Click 'Remove from role'