This article covers managing staff and official positions on your Pitchero Club website.
Quick links:
| Overview | Add/update the official's profile |
| Add a key contact | Re-order officials within a group |
| Add a custom official | Remove an official |
| Contact Support |
Overview
The Staff and Official roles are there to allow your members and visitors to be able to contact the Club or certain sections of, they can be shown on both the contacts page and specific team pages.
Staff and officials are managed by Webmasters who have access to Site Content and Membership.
Members with a Staff/Official role do not have any administrative access on the website, however, they can separately have a Team Admin or Webmaster role.
Add a key contact
the Key Contacts group is fixed across our network. You can add an official to the Key Contact for the roles that are already available.
If you wish to create a custom official group, click here.
Step-by-step guide:
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Go to the club control panel
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Click ‘Site Content’ from the left-hand menu
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Click ‘Staff & Officials’ from the sub-menu
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Click 'Add' on the role you wish to add a member to
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Search for the member's name
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Click on the member
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Enter the information you wish to show on the Official Profile
- Click 'Save Profile'
Add a custom official
You can create custom official positions which match those in your individual club. These custom positions can then be allocated to custom groups created in your club control panel.
Step-by-step guide:
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Go to the club control panel
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Click ‘Site Content’ from the left-hand menu
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Click ‘Staff & Officials’ from the sub-menu
- Click 'Add Staff/Official'
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Search for the member's name
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Click on the member
- Enter the member's official position and scope
- Click 'Add'
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Enter the information you wish to show on the Official Profile
- Click 'Save Profile'
By default, custom officials are added to the Other officials group at the bottom of the page.
For guidance on creating custom official groups, click here.
Add/update the official's profile
Step-by-step guide:
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Go to the club control panel
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Click ‘Site Content’ from the left-hand menu
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Click ‘Staff & Officials’ from the sub-menu
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Locate the official
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Hover over the spanner icon
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Click ‘Edit Profile’
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Edit any relevant fields
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Click ‘Save Profile’
Re-order officials within a group
Step-by-step guide:
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Go to the club control panel
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Click ‘Site Content’ from the left-hand menu
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Click ‘Staff & Officials’ from the sub-menu
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Hover over the official you wish to move
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Drag their profile to where you wish them to show
The order of officials in the Key Contacts group is fixed.
Remove an official
Step-by-step guide:
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Go to the club control panel
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Click ‘Site Content’ from the left-hand menu
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Click ‘Staff & Officials’ from the sub-menu
- Locate the official you wish to remove and hover over the spanner icon
- Click 'Remove from role'
If you wish to only remove the official from the custom group, hover over the spanner icon and click 'Remove from group'.
Contact Support
If you have any questions regarding Staff and official contacts on your Pitchero Club website, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you