Staff and officials contact groups

This article covers managing custom official groups on your Pitchero Club website.

Quick links:

Overview Re-order custom contact groups
Add a custom contact group Remove a custom contact group
Rename an existing custom contact group Contact Support

Overview

Creating a contact group for staff and officials means a club can organise its own structure on corresponding Contact pages.

This allows visitors to easily find the correct people to get in touch with.

Add a custom contact group

Step-by-step guide:

  • Go to the club control panel

  • Click ‘Site Content’ from the left-hand menu

  • Click ‘Staff & Officials’ from the sub-menu

  • Click ‘+ Add a Group

  • Enter the group details (name, description and visibility on the website)

  • Click ‘Save

You can then add officials with custom positions to the group. For guidance, click here.

Rename an existing custom contact group

Step-by-step guide:

  • Go to the club control panel

  • Click ‘Site Content’ from the left-hand menu

  • Click ‘Staff & Officials’ from the sub-menu

  • Hover over the 'Spanner Icon' on the right-hand side of the page
  • Click 'Edit Group'
  • Update the name
  • Click 'Save'

Re-order custom contact groups

Step-by-step guide:

  • Go to the club control panel

  • Click ‘Site Content’ from the left-hand menu

  • Click ‘Staff & Officials’ from the sub-menu

  • Locate the up and down arrows next to the group name

  • Drag the group to a new location on the page

Remove a custom contact group

Step-by-step guide:

  • Go to the club control panel

  • Click ‘Site Content’ from the left-hand menu

  • Click ‘Staff & Officials’ from the sub-menu

  • Hover over the spanner icon
  • Click 'Delete Group'

This will permanently remove the custom group, but not any officials in the group.

Any remaining officials will move to the 'Other officials' group.

Contact Support

If you have any questions regarding Staff and officials contact groups on your Pitchero Club website, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.