Player Availability in the club admin dashboard

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Overview

The Player Availability feature on Pitchero helps Webmasters (with access to Teams) and Team Admins understand which players are available for upcoming fixtures and training sessions.

Players, parents and guardians can set/update their availability directly through the Pitchero Club app or using a web browser, making it easier for team admins to plan ahead, organise squads and reduce the amount of manual chasing required before a match or session.

Once availability has been submitted, team admins can quickly view who is available, unavailable or yet to respond. This provides a clear overview of player numbers and helps to make informed decisions when selecting teams.

Player Availability is especially useful for busy clubs managing multiple teams, age groups and fixtures each week. By keeping availability in one place, Pitchero helps improve communication between players, parents and coaches, while saving volunteers valuable time.

View player availability

Step-by-step guide:

• Go to the club admin dashboard
• Click 'Teams' from the left-hand menu
• Click 'Availability' from the sub-menu
• The next four fixture dates will display, along with the status of players' availability. You can filter members by role, team, payment product or a custom field.

• To view further ahead than the next four fixtures, click the blue arrow next to the fourth fixture on the far-right of the page
• You can also filter results by player name, position or team 

Prompt players for their availability

Step-by-step guide:

• Go to the club admin dashboard
• Click 'Teams' from the left-hand menu
• Select a team from the sub-menu
• Next to a specific fixture, click on the 'Match Centre' button in grey
• Click 'Team Selection' from the top-menu
• To manually send prompts to players about availability, scroll to the bottom of the page and click 'Send Availability Prompts' in grey
• Filter members by:
  • Role
  • Team
  • Availability
  • Other field
  • Payment product
• Select players to notify by ticking individual names or 'Email & Push' to select all
• Click 'Send Notifications'

Mark a player's availability manually

Step-by-step guide:

• Go to the club admin dashboard
• Click 'Teams' from the left-hand menu
• Click 'Availability' from the sub-menu
• Search for the player in the filter box
• Click on the availability status next to the relevant fixture
• In the player record, choose availability from the drop-down menu
• Add (optional) comments in the field
• Click 'Save'

Troubleshooting

This section covers common troubleshooting queries:

• Player availability for the day vs event.

  • Currently, player availability is set for the day, not the specific fixture or training session.
  • If the player has multiple events on the same day, they could set their availability as:
    
    • Available - available for all events on the day
    • Maybe - available for one or more events on the day (the player could also add a note to give the admins a better understanding)
    • Unavailable - unavailable for all events on the day
  • We recognise that setting and managing player availability for the specific event would be useful for teams, and the feature is currently being reviewed.
• Player availability status has been removed from Pitchero.
  • Players, their parents, and admins can set/update a player's availability status any time on Pitchero (before the fixture/training session date).
  • If the only fixture/training session on that date has been deleted from Pitchero, players' availability status for that date is removed too.
    • To prevent this from happening, the admin could mark the fixture/training session as cancelled instead of deleting the fixture/training session from Pitchero.

Related articles

Thanks for taking a look at this article, we hope that you found it useful.

You may also find these related articles useful too:

• Team selection in the club control panel
• Manage fixture information