This article provides information on how to use the Schedule to manage your availability and how to respond to team selections
Quick links:
Set my availability for an upcoming fixture or training session date
Confirm my attendance for an upcoming fixture
Export my schedule to a calendar app on my mobile device
If you're looking to manage your child's schedule, click here.
Set my availability for an upcoming fixture or training session date
Setting your availability for a fixture/training date helps the club prepare for the event.
This also allows the club to create a team selection based on your availability.
Step-by-step guide:
- Open the Pitchero Club app
- Tap the 'Schedule' icon
- Locate an upcoming fixture or training session
- Tap 'Set availability'
- Select your availability for the upcoming date
- Available
- Unavailable
- Maybe
- Not set
- You can also add a note for the team admin by tapping 'Add note'
You can update your availability any time before the fixture date.
Confirm my attendance for an upcoming fixture
Step-by-step guide:
- Open the Pitchero Club app
- Tap the 'Schedule' icon
- Tap 'Respond to Selection'
- Playing
- Not playing
- Not responded
You can update your attendance any time before the fixture date.
This will not alert the Team Admin of the status change.
Export my schedule to a calendar app on my mobile device
Keep your schedule with you while you're on the go.
Any new fixture or training session dates will be added automatically to your subscribed calendar.
Step-by-step guide:
- Open the Pitchero Club app
- Tap the 'Schedule' icon
- Tap the '+' icon in the top right corner of the screen
- This will prompt you to export the calendar to your device
Troubleshooting problems
If you are unable to see the Schedule in the Pitchero Club app, there are some things you can try:
- Log out of your account on the app and log back in
- Make sure you have the latest version of the Pitchero Club app installed
- Login to your account in a web browser to see if your schedule is working there
- Check that you have the Player and/or Parent role in your account
- Contact the club directly to check your account is set up correctly with the club
If you are still encountering an issue, please contact us directly so we can assist you further.
Contact support
If you have any questions regarding your Schedule in your Pitchero Club app, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.