The article provides information for lottery players using The Fundraising Club Lottery.
If you're a lottery player and are struggling to complete the online sign-up process, or to make a general enquiry you can contact our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)
Quick links:
Your lottery ticket
Where can I buy a ticket?
You can buy tickets via your club's website. Go to your club homepage and look for the 'Lottery' link in the main navigation.
Each ticket costs £10 per month. Ticket purchases automatically enrol you in the draw for the next month unless you cancel. 1 player can purchase up to 5 tickets per month.
I'm struggling to buy a ticket.
If you are unable to purchase a ticket, don't hesitate to contact our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)
Email - thefundraisingclub@contactourlottery.org.uk
If you are struggling to buy a ticket via Apple Pay, we're aware of an issue and we working on a solution. We apologise for any inconvenience.
I didn't get a confirmation email.
Once you have purchased a lottery ticket, you will receive a confirmation email. If you can't see it in your inbox, check your junk/spam folders for the email.
If you still can't find the confirmation email, please don't hesitate to contact our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)
Email - thefundraisingclub@contactourlottery.org.uk
Do I need to have a Pitchero account to buy a ticket?
No, you do NOT need to have a Pitchero user account to buy a lottery ticket.
How do I see if I've won?
The prize draw takes place on the final day of each month.1st and 2nd prize winners will be notified by telephone. If not contactable, you will be notified by email.
You can see the results of each prize draw via the winners page here.
How will I receive a prize?
Where possible winning funds are deposited directly into your bank account. In the event of an undeliverable email you will be notified by post.
How old do I need to be to play the Lottery?
You must be 18 years old to play the Lottery.
FREE Gourmet Society Membership
All lottery players receive a Gourmet Society membership for free. This can be used to save up to 25% off food and drinks at thousands of restaurants nationwide, plus discounts on takeaways, cinema tickets, days out, and hundreds of UK retailers.
After buying a ticket, you will get a confirmation email. The confirmation email includes a section on Gourmet Society with a unique code.
Download the Gourmet Society app and register an account. While registering, select 'I have a code' and enter your unique code.
How can I stop playing?
If you wish to stop playing The Fundraising Club Lottery, you must contact the lottery helpline on 0800 304 7778 or email thefundraisingclub@contactourlottery.org.uk.
Contact support
If you're a lottery player and are struggling to complete the online sign-up process, or to make a general enquiry you can call our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)