The article provides answers to FAQs for lottery players using The Fundraising Club Lottery (TFCL).
If you are struggling to complete the online sign-up process, or to make a general enquiry you can call us on 0800 304 7778 (Monday to Friday) or email
thefundraisingclub@contactourlottery.org.uk.
Quick links:
Buy tickets
How can I buy a ticket?
You can buy up to 5 tickets via the club's Pitchero website. Lottery players must be 18+.
Each ticket is £10 per month. Ticket purchases automatically enrol to the draw for the next month unless cancelled.
If you are struggling to complete the online sign-up process, or to make a general enquiry you can call us on 0800 304 7778 (Monday to Friday) or email
thefundraisingclub@contactourlottery.org.uk.
How do I activate the Gourmet Society?
All lottery players receive a Gourmet Society membership for free. This can be used to save up to 25% off food and drinks at thousands of restaurants nationwide, plus discounts on takeaways, cinema tickets, days out, and hundreds of UK retailers.
After buying a ticket, you will get a confirmation email (if this isn't in your inbox, please check your spam/junk folders too).
The confirmation email includes a section on Gourmet Society with a unique code. Download the Gourmet Society app and register an account. While registering, select 'I have a code' and enter your unique code.
How do I stop playing The Fundraising Club Lottery?
If you wish to stop playing The Fundraising Club Lottery, you must contact the lottery helpline on 0800 304 7778 or email thefundraisingclub@contactourlottery.org.uk.
Other FAQs
How do I see if I've won?
The prize draw will be done on the final day of each month. Winners will be contacted via email.
How will I receive a prize?
Following the draw, the 1st and 2nd prize winners will be notified by telephone. If not contactable you will be notified by email. Where possible winning funds are deposited directly into your bank account. In the event of an undeliverable email you will be notified by post.
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Contact support
If you a lottery player and are struggling to complete the online sign-up process, or to make a general enquiry you can call our dedicated lottery player support line on 0800 304 7778 (Monday to Friday) or email
thefundraisingclub@contactourlottery.org.uk.