The article provides information for lottery players using The Fundraising Club Lottery.
If you're a lottery player and are struggling to complete the online sign-up process, or to make a general enquiry you can call our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)
Quick links:
Your lottery ticket
Where can I buy a ticket?
You can buy up to 5 tickets via the club's Pitchero website. Lottery players must be 18+.
Each ticket is £10 per month. Ticket purchases automatically enrol to the draw for the next month unless cancelled.
I'm struggling to buy a ticket
If you're a lottery player and are struggling to complete the online sign-up process, or to make a general enquiry you can call our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)
Email - thefundraisingclub@contactourlottery.org.uk
If you are struggling to buy a ticket via Apple Pay, we're aware of an issue and we working on a solution.
We apologise for any inconvenience.
I didn't get a confirmation email
Once you have purchased a lottery ticket, you will get a confirmation email. Check your junk/spam folders for the email if you can't see it in your inbox.
If you still can't find the confirmation email, please contact our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)
Email - thefundraisingclub@contactourlottery.org.uk
Do I need to have a Pitchero account to buy a ticket?
No, you don't need to have a Pitchero user account to buy a lottery ticket.
How can I stop playing?
If you wish to stop playing The Fundraising Club Lottery, you must contact the lottery helpline on 0800 304 7778 or email thefundraisingclub@contactourlottery.org.uk.
How do I see if I've won?
The prize draw will be done on the final day of each month. Winners will be contacted via email.
How will I receive a prize?
Following the draw, the 1st and 2nd prize winners will be notified by telephone. If not contactable you will be notified by email. Where possible winning funds are deposited directly into your bank account. In the event of an undeliverable email you will be notified by post.
How old do I need to be to play the Lottery?
You must be 18 years old to play the Lottery.
Gourmet Society Membership
All lottery players receive a Gourmet Society membership for free. This can be used to save up to 25% off food and drinks at thousands of restaurants nationwide, plus discounts on takeaways, cinema tickets, days out, and hundreds of UK retailers.
After buying a ticket, you will get a confirmation email. The confirmation email includes a section on Gourmet Society with a unique code.
Download the Gourmet Society app and register an account. While registering, select 'I have a code' and enter your unique code.
Contact support
If you're a lottery player and are struggling to complete the online sign-up process, or to make a general enquiry you can call our dedicated lottery player support line.
Call - 0800 304 7778 (Monday to Friday)