Update profile & remove account

This article provides information on managing the details in your Teamer account.

Quick links:

Update your profile information

Manage your notifications

Merge two or more accounts

Remove email address/mobile number from my account 

Account removal

Club Removal

Contact support

 

 

Update your profile information

Step-by-step guide:

  • Go to teamer.net
  • Login to your account
  • Click on your email address/phone number on the right-hand side of the page
  • Click 'Edit profile' in the drop-down menu
  • Make the necessary changes
  • Click 'Save'
  •  

If you are unable to update the email address or phone number on your account, it's likely that it's registered with a different account.

You can merge the two accounts together. See the section below for guidance.

Alternatively, contact us directly for assistance with your account.

 

 

Manage your notifications

Step-by-step guide:

  • Go to teamer.net
  • Login to your  account
  • Next to your email address or mobile number, you will see a 'Bell' icon
  • Click the 'Bell' icon 

 

 

Merge two or more accounts

Step-by-step guide:

  • Log into the account you wish to remove the teams from
  • Click 'Dashboard
  • Scroll down to 'My Teams'         
  • Hover over the account name within the team and click the name
  • Click 'Add contact
  • `Enter your new email address or mobile number you wish to link this team account to
  • Click 'Save'

You can now safely remove the old email address from your account 

 

 

Remove email address/mobile number from my account 

Step-by-step guide:

  • Go to teamer.net
  • Login to your account
  • Click 'Dashboard
  • Scroll down to 'My Teams'     
  • Hover over and click the account name you wish to remove the email address from 
  • Click 'Edit
  • Click the 'Bin' icon next to the email address or mobile number you wish to remove

You will now only be able to log into this account using the remaining email address or mobile number 
If you no longer need this account, you can request your account to be removed

 

 

Account Removal 

If you no longer need your account after a merge or no longer wish to use Teamer, please email us help@teamer.net and we can remove your account. 

Please make this request from the email address associated with your account, we cannot process account removals from external email addresses. 

 

 

Club Removal 

If you no longer need your club, please email us help@teamer.net and we can remove the club from your account. 

 

Contact Support

If you have any questions regarding updating a profile or removing an account, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.