Managing members on Teamer

This article covers managing your members and groups in the Teamer dashboard.

Quick Links:

Overview

Add a member

Importing members from a spreadsheet

Add members to a group

Create a new group

Removing a player from a team

Why do some players have a blue star beside their name?

Errors trying to add a team member

Overview

As an admin of your team you're able to add or remove members from your team.

You can even grant permissions to certain members if they're wanting help you manage the team!

You may also find this useful:

If you're looking for information on how to manage your team members from the Teamer App please see - https://help.pitchero.com/knowledge/teamer-app-members

Add a member

Step-by-step guide: 

  • Go to your team page 
  • Click 'Members'
  • Click 'Add new members
  • Enter the member's details you wish to invite
    • First name and last name
    • Email address and/or phone number
  • Repeat for any other members you wish to invite
  • Click 'Add members to team

Importing members from a spreadsheet 

Step-by-step guide: 

  • Go to your team page 
  • Click 'Members'
  • Click 'Add new members
  • Click 'Import from'
  • Click 'Import from spreadsheet'
  • Download the example spreadsheet (You can download this here)
  • Click 'Okay I'm ready to upload
  • Click 'Upload .csv file' and select the .csv file you wish to upload
  • Click 'Add members to team

Add members to a group

Step-by-step guide: 

  • Go to your team page 
  • Click 'Groups'
  • Click the group you wish to add members to 
  • Click 'Members
  • Click 'Add member
  • Search for the member 
  • Click the tick-box next to the member's name
  • Click 'Add'

Create a new group

Step-by-step guide:

  • Go to your team page 
  • Click 'Groups'
  • Click the '+' icon next to team groups
  • Select if you wish to use the permissions of an existing group
  • Enter the group name
  • Click 'Create

Removing a player from a team 

Step-by-step guide: 

  • Go to your team page 
  • Click 'Members'
  • Find the member you wish to remove
  • Click the member's name
  • Click the 'bin' icon next to the member's name and confirm you wish to remove them

If you are the sole team admin, do not delete your own membership as this will leave the team with no team admin and you will need to re-create the team. 

Why do some players have a blue star beside their name?

Players with a blue star have come to Teamer and activated their profile, they are "registered" members instead of just invited members. Everyone receives notifications regardless and some members choose to never come to the site and only communicate through their phone. Once members activate their accounts, they are responsible for the content of their account and the contact details used.