Enable the SSL certificate on the domain name

This article provides information on SSL certificates, why one is required, and how to set it up on your domain name.

Quick links:

Overview

The domain name is currently registered externally to Pitchero

Overview

An SSL certificate is a form of security which is added to domains to ensure that private information entered on the website remains private.

As club members enter various types of private information like bank details, passwords personal information etc. an SSL certificate is required on your domain name.

If your Domain is hosted by Pitchero we will manage and set this up for you.

The domain name is registered externally to Pitchero

Please Note:

You will need access to your domain registrar domain control panel to enable the SSL certificate.

Step-by-step guide:

  • Go to your club control panel
  • Click 'Settings' from the left-hand menu
  • Click 'SSL Certificate' from the sub-menu

The club is on Step 3:

  • Create a new CNAME record in your registrar control panel using the record name and record value shown in your club control panel
  • Return to your Pitchero Control Panel
  • Click 'Validate certificate' (this step may take up to 24 hours to complete)

The club is on Step 4:

  • Create a new CNAME record in your domain registrar control panel using the record name and record value shown in your club control panel
    • If you have an existing CNAME record on the 'www' portion pointing to 'cname.pitchero.com', remove this
  • Return to your club control panel
  • Click 'Validate Domain', this step may take up to 24 hours to complete

If your club is stuck on Step 1 or 2, click 'Re-request an SSL certificate' on the SSL certificate page in your club control panel.