---
title: Send a new message
description: This article explains how you send messages in your Pitchero account to other members of the club
---

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1. [Pitchero Help Centre](https://help.pitchero.com/knowledge)
2. [Pitchero User Account](https://help.pitchero.com/knowledge/pitchero-user-account)
3. [Account Messages](https://help.pitchero.com/knowledge/pitchero-user-account#account-messages)

# Send a new message

## This article explains how you send messages in your Pitchero account to other members of the club

Quick links:

| [Overview](https://help.pitchero.com/knowledge/send-a-message#overview) | [Send a message to a new group](https://help.pitchero.com/knowledge/send-a-message#p2) |
| --- | --- |
| [Send a new message to an existing member or group](https://help.pitchero.com/knowledge/send-a-message#p1) | [Related articles](https://help.pitchero.com/knowledge/send-a-message#related) |

 

---

### Overview

Authorised members of the club can send messages to other club members. Users with only the Supporter role cannot send messages to other members and admins, but can respond to messages sent to them.

From other club members to team admins you're able to create:

- Private messages for one to one conversations
- Group conversations with your other club members

**Top Tips**:

The messages features in the account area using a web browser are also available for authorised members using the Pitchero Club app. [**Click here**](https://help.pitchero.com/knowledge/club-app/manage-messages) to read the related article.

Webmasters with access to Communication and Team Admins can send club-wide messages using the [**Communication area**](https://help.pitchero.com/knowledge/communication-message) within the club admin dashboard or the [**Announcements feature**](https://help.pitchero.com/knowledge/announcements) on the Pitchero Club app.

**Please note**:

Users with only the Supporter role cannot send messages to other members and admins at the club, but can respond to messages sent to them from an authorised member/admin of the club.

If your account currently has the Supporter role, but you have applied for other roles with the club, the role application(s) need to be moderated by the club before you can message other members of the club on Pitchero.

You can [**contact the club directly**](https://help.pitchero.com/knowledge/account/contact-the-club) regarding enquiries and any pending role applications.

---

 

### Send a new message to an existing member or group

Step-by-step guide:

- Login to Pitchero
- Click your profile image in the top right corner of the screen
- Click '**Your Account**' (If you are associated with more than one club, click '**Your Account**' and then the club name)
- Click '**Messages**'
- Click the new message pencil icon
- Select the member you wish to send a message to
- Type your message
- Click the enter key to send the message

**Top Tip**:

This feature is also available on the Pitchero Club app. [**Click here**](https://help.pitchero.com/knowledge/club-app/manage-messages) to read the related article.

**Please note**:

Users with only the Supporter role cannot send messages to other members and admins at the club, but can respond to messages sent to them from an authorised member/admin of the club.

---

### Send a message to a new group

Step-by-step guide:

- Login to Pitchero
- Click your profile image in the top right corner of the screen
- Click '**Your Account**' (If you are associated with more than one club, click '**Your Account**' and then the club name)
- Click '**Messages**'
- Click the new message pencil icon
- Click '**New group**'
- Select the members you wish to add to the new message group
- Click the tick icon on the right-hand side of the page
- Enter the group name
- Click the tick icon on the right-hand side of the page
- Type your message
- Click the enter key to send the message

**Top Tip**:

This feature is also available on the Pitchero Club app. [**Click here**](https://help.pitchero.com/knowledge/club-app/manage-messages) to read the related article.

**Please note**:

Users with only the Supporter role cannot send messages to other members and admins at the club, but can respond to messages sent to them from an authorised member/admin of the club.

---

### Related Articles

Thanks for taking a look at this article, we hope that you found it useful.

You may also find the following articles helpful:

- [View and reply to messages](https://help.pitchero.com/knowledge/view-and-reply-to-messages)

- [Pitchero Club website](https://help.pitchero.com/knowledge/pitchero-club-website#main-content)

    - [Design](https://help.pitchero.com/knowledge/pitchero-club-website#design)
    - [Site Content](https://help.pitchero.com/knowledge/pitchero-club-website#site-content)
    - [Teams](https://help.pitchero.com/knowledge/pitchero-club-website#teams)
    - [Membership](https://help.pitchero.com/knowledge/pitchero-club-website#membership)
    - [Shop and Payments](https://help.pitchero.com/knowledge/pitchero-club-website#shop-and-payments)
    - [Match Fees](https://help.pitchero.com/knowledge/pitchero-club-website#match-fees)
    - [Payment Tools](https://help.pitchero.com/knowledge/pitchero-club-website#payment-tools)
    - [Facility Booking](https://help.pitchero.com/knowledge/pitchero-club-website#facility-booking)
    - [Communication](https://help.pitchero.com/knowledge/pitchero-club-website#communication)
    - [Packages](https://help.pitchero.com/knowledge/pitchero-club-website#packages)
    - [Settings](https://help.pitchero.com/knowledge/pitchero-club-website#settings)
    - [Domain](https://help.pitchero.com/knowledge/pitchero-club-website#domain)
- [Pitchero Club app](https://help.pitchero.com/knowledge/pitchero-club-app#main-content)

    - [Pitchero Club app - Members](https://help.pitchero.com/knowledge/pitchero-club-app#pitchero-club-app-members)
    - [Pitchero Club app \> Admins](https://help.pitchero.com/knowledge/pitchero-club-app#pitchero-club-app-admins)
- [Pitchero User Account](https://help.pitchero.com/knowledge/pitchero-user-account#main-content)

    - [Account Settings](https://help.pitchero.com/knowledge/pitchero-user-account#account-settings)
    - [Account Membership](https://help.pitchero.com/knowledge/pitchero-user-account#account-membership)
    - [Account Payments](https://help.pitchero.com/knowledge/pitchero-user-account#account-payments)
    - [Account Schedule](https://help.pitchero.com/knowledge/pitchero-user-account#account-schedule)
    - [Account Messages](https://help.pitchero.com/knowledge/pitchero-user-account#account-messages)
- [Pitchero League](https://help.pitchero.com/knowledge/pitchero-league#main-content)

    - [Access](https://help.pitchero.com/knowledge/pitchero-league#access)
    - [Content](https://help.pitchero.com/knowledge/pitchero-league#content)
    - [Match Info](https://help.pitchero.com/knowledge/pitchero-league#match-info)
- [The Fundraising Club Lottery](https://help.pitchero.com/knowledge/the-fundraising-club-lottery#main-content)

    - [Help For Lottery Players](https://help.pitchero.com/knowledge/the-fundraising-club-lottery#help-for-lottery-players)
    - [Help For Affiliate Clubs](https://help.pitchero.com/knowledge/the-fundraising-club-lottery#help-for-affiliate-clubs)

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