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Assigning and reassigning PitcheroGPS trackers

The article provides information on assigning and re-assigning PitcheroGPS trackers to players in a team.

Quick links:

Overview

Players need to be assigned an individual PitcheroGPS tracker unit so you can identify which players are which when tracking analysing player performance metrics from sessions.

Before receiving the PitcheroGPS kit, the tracker units and players will have already been added to your web application.

Assigning trackers

Step-by-step guide:

  • Load the PitcheroGPS dashboard in a web browser and log in
  • Click 'Manage Trackers'
  • Click 'Assign Tracker' on the right-hand side of the page
  • Allocate the player's name to the assigned tracker unit number using the dropdown
  • Repeat for other players of the team if needed
  • Click 'Update' at the bottom of the page

Reassigning trackers

When looking at a session in the web application, the coach can reassign a tracker to a new player. A coach might need to do this if the player used a different tracker to the one they are assigned.

Step-by-step guide:

  • Load the PitcheroGPS dashboard in a web browser and log in
  • Locate the session on the Session Overview page
  • Click 'Reassign Trackers'
  • Update the player's name in the textbox
  • Select the player's name from the dropdown of existing players
  • Click 'Update' to save the change

Please note:

Reassigning a tracker on the Session Overview page only reassigns the tracker for the individual session. If the player is being reassigned to the tracker permanently, you need to reassign the tracker to the player on the Manage Trackers page. For more information, see the related article here[insert link].

Troubleshooting

This section covers common troubleshooting queries:

  • Player not listed in the team
    • The coach needs to add the player to the team so they can be assigned/reassigned tracker
  • A player is wearing the wrong/unassigned tracker
    • The coach can reassign the player to a different tracker following the steps in the section above
  • SSID or tracker not known
    • The SSID number and tracker number (1-20/40) are listed on the back of each tracker and loaded to the team's PitcheroGPS web application prior to the team receiving the kit.

Related articles

Thanks for taking a look at this article, we hope you found it useful.

You may also find these related articles of interest too:

Contact support

If you have any questions regarding uploading data from your GPS trackers, you can contact our dedicated support team via the form below.

When contacting support, it's important that you provide as much relevant information (including steps taken, links, and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.