Manage messages in the Club app

This article provides information viewing and sending messages using the Pitchero Club app.

Quick links:

 

View and reply to a message

View and reply to a message

Step-by-step guide:

  • Open the Pitchero Club app
  • Tap the 'Messages' icon at the bottom of the screen
  • Tap the conversation you wish to view or reply to.

To reply in the message thread:

  • Tap the message box icon
  • Enter your message
  • Tap 'Send'

Sending a message to one member

Sending a message to one member

Step-by-step guide:

  • Open the Pitchero Club app
  • Tap the 'Messages' icon at the bottom of the screen
  • Tap the 'pencil' icon towards the bottom corner of the screen
  • Search for a member and tap their name
  • Enter your message
  • Tap 'Send'

Sending a message to multiple members (Group messaging)

Sending a message to multiple members (Group messaging)

Step-by-step guide:

  • Open the Pitchero Club app
  • Tap the 'Messages' icon at the bottom of the screen
  • Tap the 'pencil' icon towards the bottom right corner of the screen
  • Tap 'New Group'
  • Select the members you wish to add to the message group
  • Tap the tick icon in the top right corner of the screen
  • Enter the message group name
  • Tap the tick icon in the top right corner of the screen
  • Enter your message
  • Tap 'Send'

Adding a new member to an existing message group

Step-by-step guide:

  • Open the Pitchero Club app
  • Tap the 'Messages' icon at the bottom of the screen
  • Tap the message thread you wish to manage
  • Tap the 'three dots' menu icon in the top right corner of the screen
  • Tap 'Add members'
  • Tap the name of the member(s) that you wish to add to the message group
    • Use the search option to help find the member(s)
  • Tap the 'Tick' icon in the top right corner of the screen

The new member(s) will be added to the existing message group.

Removing a member from an existing message group

Step-by-step guide:

  • Open the Pitchero Club app
  • Tap the 'Messages' icon at the bottom of the screen
  • Tap the message thread you wish to manage
  • Tap the 'three dots' menu icon in the top right corner of the screen
  • Tap on the member's name that you wish to remove from the message group
  • Tap 'Remove [member's name]'

The member will be removed from the existing message group. 

Disable message notifications

Step-by-step guide:

  • Open the Pitchero Club app
  • Tap the 'Messages' icon at the bottom of the screen
  • Tap the message thread you wish to manage
  • Tap the 'three dots' menu icon in the top right corner of the screen
  • Tap 'Disable Notifications'
  • Select how long you wish to disable notifications for this message thread for

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Contact support

If you have any questions on using the Club app, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.