Manage my videos

All the information you need for managing video's withing your Pitchero account.

Quick links:

Upload a video

Step-by-step guide:

• Login to Pitchero
• Click your profile image in the top right corner of the screen
• Click 'Settings' in the side-bar
• Click 'Videos & Photos'
• Hover over green 'Upload Videos & Photos' button
• Click ‘Upload Video’
• Enter the video name and description
• Click ‘Choose files’
• Select your video
• Click ‘Save’

Upload a YouTube video

Step-by-step guide:

• Login to Pitchero
• Click your profile image in the top right corner of the screen
• Click 'Settings' in the side-bar
• Click 'Videos & Photos'
• Hover over green 'Upload Videos & Photos' button
• Click ‘Upload Video’
• Click 'Click here'
• Paste the YouTube video URL
• Click 'Save'

Share a video with a club

Step-by-step guide:

• Login to Pitchero
• Click your profile image in the top right corner of the screen
• Click 'Settings' in the side-bar
• Click 'Videos & Photos' from the top menu
• Click on the video name
• Click ‘Choose a website to share with’
• Select the club to share the album with and
• Click ‘Save’

Before the video can appear on the website, it must be moderated by a Webmaster of the club.

Edit an existing video

Step-by-step guide:

• Login to Pitchero
• Click your profile image in the top right corner of the screen
• Click 'Settings' in the side-bar
• Click 'Videos & Photos' from the top menu
• Click on the video name
• On the video page, you can:
  • Change the video name
  • Change the video description
  • Change where the video is shared
• Click 'Save'

Unshare a video with a club

Step-by-step guide:

• Login to Pitchero
• Click your profile image in the top right corner of the screen
• Click 'Settings' in the side-bar
• Click 'Videos & Photos'
• Click on the video name
• In the sharing section, click 'Delete'
• Click 'Save'

Remove a video from my account

Step-by-step guide:

• Login to Pitchero
• Click your profile image in the top right corner of the screen
• Click 'Settings' in the side-bar
• Click 'Videos & Photos' from the top menu
• Click on the video name
• Click 'Delete'
• In the overlay, click 'OK'

Troubleshooting

This section covers common troubleshooting queries:

• Unable to upload a video to my Pitchero account
  • First, we would advise that you check if the issue is local to your browser, device, or network connection. Things that you can try:
    • Browser - log out of your account and log back in, close the page and reopen it, close the browsing window and open a new one, check for any browser updates, clear the cookies, cache and history in your browser, try a different browser (e.g. if you're using Edge, try using Chrome).
    • Device - Restart/turn off your device and turn is back on, check for any software updates on the device, try using a different device (e.g. if you're using a work computer, try using your personal laptop, tablet or phone)
    • Network connection - restart your router, try using a different network connection (e.g. if you're at work, try using the same device but on your home wifi, or hotspot using your mobile data)
• A video I've uploaded not showing on the club's/league's website
  • Once you have uploaded the video to your account, the video can be shared with a Pitchero Club and/or League website. The video will then require moderation by the club/league before the content can show on their Pitchero website.

Related articles

Thanks for taking a look at this article, we hope that you found it useful.

You may also find the following articles helpful:

• Manage my photo albums

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