Update my bank card for an existing subscription

This article covers updating your bank card details for an existing subscription to a club.

Overview

Change my card details

Who should the member contact?

Overview

Members can update their card details for an existing recurring subscription paid to the club within the Payments area of their account.

This option is available to members making a recurring payment to the club via Stripe. 

The club cannot update a member's card details within the club control panel.

Change my card details

Step-by-step guide:

  • Login to Pitchero
  • Click your profile image in the top right corner of the screen
  • Click 'Your Account' (If you are associated with more than one club, click 'Your Account' and then the club name)
  • Click 'Payments'
  • Click on the product name
  • In the Payment Method section, click 'Change'
  • Click 'Add new card' in the side-bar
  • Enter your new card details
  • Click 'Add card'

Who should the member contact?

All payments collected by the club are managed by the club.

If you have a question regarding a payment you are making to the club (including if you wish to cancel the subscription) you should contact an official of the club directly.