Using your club website
Everything you need to know about running your Pitchero club website
Dashboard
Design
- Why does a sponsored content article appear in my club's homepage?
- How do I add / edit / remove quick links?
- How do I add / edit / remove sponsors in the header?
- How do I edit my site title / subtitle?
- How do I add / edit / remove my club logo?
- How do I add / update the Welcome Message?
Site Content
- How can I setup my club's policy page?
- How can I disable the forums section of my website?
- How can I moderate Photo Albums shared with my club?
- How can I remove a Photo Album from my club's website?
- How can I add, edit or delete club news?
- How to promote or fix a news article to the homepage?
Teams
- How can I change a fixture's status?
- How does the ECB's Play-Cricket.com integration work?
- How do I cancel a training session?
- How do I excuse a player for not attending a training session?
- How do I mark a player as having attended a training session?
- How do I see who is available for a training session?
Membership
- How can I add roles en masse in the Membership Database?
- How do I update a member's roles in the Membership Database?
- How do I choose which members complete the registration form?
- How do you change a club's Primary Webmaster?
- How can I transfer my Primary Webmaster access?
- How do I invite members to join my club website?
Shop and payments
- How can I increase the price of one of my products?
- How do I see which members have paid for a product?
- How can I make Apple Pay available for my club?
- How do I add a Payment Provider to my dashboard?
- How do I create a Payment Product?
- How can I attach a Payment Form to the newly created Payment Product?
Communication
Performance
Packages
- Who can I speak to regarding my package subscription?
- How can I pay for my package subscription?
- How do I change my method of paying for a package?
- FAQs regarding Pitchero Packages
- Terms of service
- Your Credit/Debit Card Security
Settings
- How can I configure my email inbox on Microsoft Outlook & Apple Mail?
- How can I configure my email inbox on my iPhone, Samsung, Android or Windows mobile device?
- I have forgotten the password to my mailbox
- How can I reset the password for my email account?
- How can I customise the Weekly roundup email?
- How do I add/edit/delete my club location(s)?