What are the different roles which a Pitchero user can have?

Supporter – Anyone on Pitchero can become a supporter of your club. They don’t have access to any members only content, but can subscribe to your weekly roundup and post on public forums.

To get the Supporter role, simply apply to join a club and don't select any roles.

Club Member – This is an authorised member of your club. In addition to the benefits of being a supporter, club members can access members-only content and post in private forums.

Player – In addition to the benefits of being a club member, players can set their availability for forthcoming fixtures, confirm team selections and chat with other team members in the Team Chat section of the Club app. All of your players should register on the website.

Coach / Team Staff – Coaches and team staff have similar benefits as players. They are associated with a coach/team staff profile within a team.

Parent – Parents can manage availability, confirm team selections, update membership information and receive notifications on behalf of their child. They are therefore linked to their child’s team and can chat with other team members in the Team Chat section of the Club app. Once a child becomes a registered member (who can manage their own account), parents can only manage availability and confirm team selections.

Staff/ Club Staff – Committee members and recognised staff at your club. Staff have the same benefits as Club Members.

Team Admin – Team Admins can control fixtures for their teams. This also includes match reports, statistics and team news.

To make common operations such as moving players and updating member information, Team Admins can view members of all teams. This is only currently possible in the Manager app, although the Club Control Panel will offer the same functionality in future. 

Webmaster – Webmasters have full control of website content. They can add and remove membership types but cannot remove other Webmasters. 

Primary Webmaster – The primary webmaster has overarching administrative control of the website and can add and remove other webmasters.

We recommend only having one Primary Webmaster at each club to make the administration easier and less confusing. However, if your club wishes to have more than one Primary Webmaster please contact our Support Team on 0113 292 6070 or support@pitchero.com.