How can I cancel my package subscription?

If you are looking to cancel your package subscription, we recommend that you speak with a member of the Support Team first.
You can contact us on live chat, email support@pitchero.com, or call the office on +44 (0) 113 292 6070.


To cancel your package subscription, login to the Packages section of your Club Control Panel, and access the 'Package' section.






Scroll down the page passed the descriptions for each package and select 'Click here to downgrade'.



On the following page, please provide feedback on the reasons for cancelling your package, then click 'Change Package'.





You will then downgraded to the Basic package with immediate effect, where no further payments shall be taken.


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