When a member signs up for an account with your
club, they become a user in our database as well.
In order for our database to recognise the
member’s account is genuine, an auto-generated email is sent to the member.
In the email, the member needs to click on the link to verify their
If a member hasn’t selected this, they cannot be
contacted through your website.
We recommend that you get as many registered
members as you can receiving e-mails. To help this along, access the
Membership Database in your Club Control Panel, applying filters on the right-hand side of the page for members that are registered but not receiving emails.
Remember to check the member results you have remaining has updated.
From here, tick all of the members on the first
page, then select all members from multiple pages, then click the ‘Prompt to update
In sending this prompt, the member will receive an
email directing them to their account to ensure information associated
with your club is up-to-date. In clicking on the link, it will also verify
their account is receiving emails too.
You can send these prompts
through the Membership Database every 7 days.
If you have any questions on this
matter, you can contact a member of the Support Team via firstname.lastname@example.org or call the office on 0113 292 6070.