Knowledge Base

  1. Getting Started - Webmasters 

    1. Where to find your Club Control Panel
    2. How can I change my homepage colours?
    3. How can I have my own custom design?
    4. What are the roles in my website?
    5. Adding in your Club Information
  2. Frequently Asked 

    1. What is Pitchero?
    2. Password reset
    3. My video has been rejected. Why?
    4. Can I use a custom domain name?
    5. How do I attach my club website up with my Fasthost domain?
  3. Club Website - Site Content 

    1. Add, edit or delete club news
    2. Adding more than one photo to a news article
    3. Attaching a document to a news article
    4. Removing a document from a news article
    5. Can I set a News item to private?
  4. Club Website - Teams 

    1. Add or edit a Team
    2. Add or edit a team photo
    3. Edit team training times
    4. Edit match length
    5. Edit team Privacy settings
  5. Club Website - Communication 

    1. Send a club email.
    2. Send an email to all members.
    3. Send a group email.
    4. Send an email to Team Admins.
    5. Public and private messages.
  6. Club Website - Membership 

    1. Adding a new member
    2. Deleting a member.
    3. Adding a new Player
    4. Deleting a Player
    5. Adding a new Coach
  7. Club Website - Payments 

    1. Online Payments - Most common questions VIDEO
    2. Online Payments - The benefits VIDEO
    3. Getting Started :: OVERVIEW
    4. Add a Payment Product
    5. Create a GoCardless account
  8. Club Website - Performance 

    1. Performance - Overview
    2. How does my club receive payment for the Marketplace and Club Kit?
    3. Where can I see how much revenue my club has earned?
    4. How do I update my club's payment details?
    5. Where can I see how much revenue Pitchero has paid my club?
  9. Club Website - Packages 

    1. What are Packages?
    2. Packages Overview
    3. How can the Starter Package help our club?
    4. How can the Standard Package help our club?
    5. How can the Pro Package help our club?
  10. Club Website - Settings 

    1. Edit website colours.
    2. Edit Website header.
    3. Add club logo.
    4. What size should my club logo be?
    5. Add a link to a custom header
  11. Club Website- Domain Names 

    1. Change your website URL.
    2. How do I use a Fasthosts domain name with my Pitchero site?
    3. How do I use a 123 Reg domain name with my Pitchero site?
    4. How do I transfer my domain to Pitchero? What is Pitchero's IPS tag?
  12. User Account 

    1. Password reset
    2. Change profile image
    3. Join a club website
    4. Upload a video
    5. My video has been rejected, why?
  13. Competitions (League Fixtures) 

    1. Competitions Overview
    2. Joining a league competition
    3. My league competition is missing
    4. Updating a kick off time
    5. Updating league fixtures and results
  14. Club Website- Staff & Officials 

    1. What Is The New Staff & Officials Feature?
    2. How Do I Find The New Staff & Official Feature?
    3. Staff & Officials - How It Works
    4. Migrating Contacts To The New Staff & Officials Section
    5. Add A Group
  15. Club Website- Website Design 

    1. Edit website colours.
    2. Edit your website header.
    3. Add Club Logo.
    4. Edit background images.
    5. Adding homepage images.
  16. Pitchero App 

    1. F1.01 How do I get the App?
    2. F1.02 Is there an Android App?
    3. F1.03 How do I log into the iPhone app?
    4. F1.04 Do I need a club website to use the iPhone app?
    5. F1.05 The iPhone app does not load/open
  17. All articles 

    1. How do I associate my club with the official competition I am involved in?
    2. My password and email address do not work, I am unable to login, what should I do?
    3. How do I list my new Pitchero website with Google?
    4. What is Pitchero?
    5. How do I contact Pitchero?

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