Knowledge Base

← Support, Feedback & Suggestions for Pitchero
(thinking…)
Reset

  1. Club Websites

    1. A fixture is showing as HOME when it should be AWAY, how do I fix this?
    2. A player has recently left the club, how do I remove him from the site?
    3. Can I change my club website domain name?
    4. Can I create my Pitchero site in a language other than English?
    5. Changing the Primary Webmaster for your site

  2. League Fixtures

    1. How do I add league information to Pitchero?

  3. Mobile

    1. Does Pitchero have a mobile app?

  4. Premium Features

    1. Are there any transaction fees when using the club subs feature?
    2. Can my customers pay without a PayPal account? (Shop and Subs premium features)
    3. How can I change my credit or debit card details for my premium features?
    4. Successful payments via PayPal aren’t registering in my Shop or Subs control panel

  5. User Accounts

    1. Can I change the date my Weekly Roundup is delivered?
    2. How do I reset my Pitchero password?
    3. How do Parents register on the site? & Connecting parents to a player profile.
    4. I am already registered as a parent for one of my children, how do I do the same for my other children?
    5. Some members have disabled their email address, how do I enable this?

  6. Videos

    1. Is there a limit to the number or size of videos I can upload?
    2. Why do videos take a long time to encode?

  7. WebTeams

    1. How to import fixtures from WebTeams to Pitchero
    2. How to transfer a WebTeams website to Pitchero

  8. All articles

    1. A fixture is showing as HOME when it should be AWAY, how do I fix this?
    2. A player has recently left the club, how do I remove him from the site?
    3. Are there any limits to the amount of Photos I can upload at one time?
    4. Are there any transaction fees when using the club subs feature?
    5. Can anyone join?

Knowledge Base and Helpdesk

(thinking…)
Reset