Feature Requests

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  1. Integration with CricHQ scoring app

    Increasingly scorers are using apps to score matches. CricHQ is pretty popular as it is free and muti-platform and I am finding it being used more often.

    Are there any plans to integrate Pitchero with these for easier input of scorecards and collation of players' statistics over matches and seasons?

    5 votes
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    We now provide an integration with CricHQ and Total Cricket Scorer which shall display a ‘live’ banner on your website on the match day.

    You can embed your CricHQ or Total Cricket Scorer integration code within the Club Control Panel > Settings > Integrations.

    If you need any assistance setting this up, don’t hesitate to contact us on support@pitchero.com and we’ll be happy to help.

    Kind Regards,

    Joe

  2. Allow the profiles of team managers to be updated..

    Allow the profiles of team managers to be updated. The only way I seem to be able to do this now is to add them as a player too.

    1 vote
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Matt,

    Just going through some older feature requests and just thought I would give you an update.

    Team Manager details can be added and updated in the Coach Profile providing the member has the Coach member role.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com.

    Thanks,
    Joe

  3. Allow parents to change their child's details

    We store info such as DOB, medical conditions, emergency phone numbers on the child profiles. To keep this up to date, the Team Admins have to check for changes and manually update.

    Parents should be able to amend their child's details.

    15 votes
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    1 comment  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Roman Neal responded

    We have improved the account section, allowing parents to have more control over child custom fields.

  4. Create a link from Membership to payments

    Allow to see all payments and products that are associated with a member, directly from the membership section.
    currently you have to search the Payment section.

    7 votes
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    1 comment  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    Payment products can now be viewed within the Membership Database, where you can also apply filters to different products and payment statuses.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com.

    Thanks,
    Joe

  5. Custom fields applied to Membership Package should be linked to Tagged Player NOT to Parent Profile

    We're a Youth football team, so players are unable to register on yout website directly.

    We're currently testing your online payments system. I've created a membership package for each of our age groups and assigned custom fields based on the data that we'd like to collect about each player, i.e. School Year, Medical Conditions, etc. When a parent purchases membership on behalf of their child, the child is "tagged". However, the information that the parent is completing in the custom form is applying to their parent profile, instead of the player profile that was tagged.

    This means that either a…

    16 votes
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    1 comment  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    Member information is now stored in the player’s account, and can be completed by the parent on behalf of their child.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com

    Thanks,
    Joe

  6. 17 votes
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    7 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    I just wish to clarify that the Cashback feature has now been reintroduced with Easy Fundraising, which you can activate via the Performance section of your Club Control Panel.

    For more information regarding this, please see a link to the blog – http://blog.pitchero.com/2015/03/04/411-new-feature--raise-free-funds-for-your-club-with-easyfundraising/.

    If you have any questions, please don’t hesitate to contact our Support Team.

    Kind Regards,

    Joe

  7. Ability to delete members who have left the club.

    Ability to delete members who have left the club.

    Most members don' tbother deleting their account and it would be useful for the webmaster to be able to do this from the 'Manage Members' page

    3 votes
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    1 comment  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
  8. Club ams has vanished from my webmaster control panel...

    Our ams facility expired in on 12th Jan 2014, it has now vanished from the Webmaster control panel and I can't locate it to renew the subscription. We were never told it had expired, and to be honest, I couldn't remember when it was due to expire. We need to get it back up and running as more of our players respond to text messages, than email. Can anyone help?

    3 votes
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Daniel Greenhalgh responded

    Hi Nick,

    I’ve just sent you an email on how to re-activate the SMS feature.

    Thanks,
    Dan

  9. Allow Wemasters to select the Activity Feeds that appear on the Home Page

    The current choice is every type of feed from a list of seven types of feed or just one type of feed. I would like to be able to choose News AND Reports but have no interest in Selection or Forum.

    12 votes
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    4 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Daniel Greenhalgh responded

    Clubs on the Standard/Pro package can do this within the Site design page of the Settings section of your control panel.

  10. Omitt - Shop Open Buy Kit Online

    Hi

    The Shop Open - Buy Kit Online is confusing our members and turning them against the Pitchero site

    I will put it on the blog and see if it effects other clubs as well.

    As a club that uses green as its prime colour unfortunately Surridge don't provide items like green hoodys. Therefore we have to look elsewhere for items.

    1 vote
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    9 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Daniel Greenhalgh responded

    Hi Guys,

    For all clubs wanting to remove Club Kit from their site, send an email to support@pitchero.com with your club name and a link to your club site.

    We’ll then remove the feature from your site as soon as possible.

    Cheers,
    PH

  11. photo format on home page

    Why oh why has the format changed to square, square format is very specialised and came from using 2 1/4 square format cameras, hardly anyone uses them these days. Please go back to an oblong format that will suit 99.99% of cameras used and photos taken,

    8 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improved Email broadcast system

    Hi,

    I'm looking to have a better email broadcast system, and would prefer to use Pitchero rather than build an alternative in Mailchimp or similar.

    Key for me is that:
    - Any person I authorise can email broadcast.exmouthrfc@pitchero.com (or similar) and have it sent out to members
    - It goes directly to the members email addresses (not the Pitchero mail box), sent from the senders address (not a Pitchero address)
    - it includes unsubscribe capability that is separate from Pitchero's own advertising emails unsubscribe
    - people receive it even if they haven't verified their email address (as 50% never do…

    4 votes
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    The new Communication tool allows Team Admins and Webmasters to send out messages to registered members, both publicly and privately, and will arrive directly in the member’s e-mail inbox.

    Clubs on the Standard or Pro Package can also customise Weekly Roundup e-mails.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com.

    Thanks,
    Joe

  13. Implement the ability to move, delete and rename players from the select team page

    As a webmaster I post the coaches selection on our site, most often I see that players are named incorrectly, in the wrong positions (rugby union) and wrong teams when selecting a team for a Saturday game. When seeing this you then have to come out of select team, go into players and change it, while you can save your progress it is very annoying.

    It would be a lot easier to have the ability to drag and drop players between teams, similar to the ordering of team on the navigation page, Currently you have to go to the membership…

    3 votes
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    All player details can be amended and removed within the Teams and Membership sections of the Club Control Panel.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com.

    Thanks,
    Joe

  14. Allow player to play more than one game a day.

    Allow player to play more than one game a day.
    You should be able to overwrite the players selection

    4 votes
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    Players can be selected for multiple fixtures on the same day.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com

    Thanks,
    Joe

  15. Increase the size of the viewer when scrolling through an album

    Please consider increasing the size of the viewer when scrolling through an album - the size of the photographs used to be much larger than it is at present.
    Too much other 'clutter' (massive comments section compared to the size given to viewing a photograph) on the page and far too much wasted space on either side of the viewing page.
    Can you please review the size of the viewing page for club photo albums - see attached example.
    Also, a facility to select 'Slide Show' would be of great benefit.

    1 vote
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    1 comment  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    The facility has now been added to view photo albums and videos in full screen.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com

    Thanks,
    Joe

  16. Update knowledge base articles so that they relate to the current website.

    There are guides that are dated 2008 and cannot be followed. A lot of positive updates have been made to the website, but the documentation is out dated. Having worked out most things last season, I am now wasting a lot of time trying to work out how to do them again.

    1 vote
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    We continue to update the knowledge base articles with all new features of the website, and common problems that are reported to the Support Team.

    If you come across any articles that aren’t already in the system, please don’t hesitate to e-mail support@pitchero.com

    Thanks,
    Joe

  17. An events calendar for each age group

    In addition to the fixture calendar , there are lots of other 'events' through the season - eg district & county training dates, special training events, registration days, presentations days etc. it would be great to have and events calendar or even better, the ability to add an 'event' (ie a significant date that is not a fixture) to the fixture calendar . Preferably it would have a pop up detail box in which more information about the event can be provided.

    3 votes
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    3 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
  18. improve layout of the new membership system

    If you add fields to the new membership application, the layout of the overall display in Manage Members becomes very untidy because EVERY field is shown.
    While it is possible to increase the size of your browser window, it is NOT possible to increase/decrease the width of a column or hide/show particular columns.

    This makes the overall Manage Members screen unwieldy.

    1 vote
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    0 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →

    Hi guys,

    Just going through some older feature requests and just thought I would give you an update.

    Lots of improvements have been made within the Membership section to allow further integration with the Teams and Payment sections with Fields, Groups and many more filters. You can also filter out which columns display on the Membership Database and then export just those results.

    If you come across any problems, please don’t hesitate to e-mail support@pitchero.com

    Thanks,
    Joe

  19. Welcome Page no Longer the first page seen

    Fore some reason the system has changed and when someone selects a team from the Home page instead of going to the welcome page the system now goes to the Team News Page.

    This means we cannot have a standard starting point which describes the Team, Contacts etc

    Can we either have it switched back to what it was or can we have a way of setting the link on the Team that sends the person to a page we define?

    4 votes
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    completed  ·  3 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
  20. Registration invite & other features including member pictures breaching data protection

    I am coming under a lot of pressure to not use Pitchero due to the lack of consideration for data protection and the use of member pictures in the new registration invites and other new features on the website. These need to be urgently removed, we need to put data protection and children's safe guarding first please.

    Thank you

    3 votes
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    2 comments  ·  Club Websites  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Jon Milsom responded

    Invitation emails now only feature photos from players aged 18 and over.

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