Webmaster Support, Feedback & Suggestions for Pitchero

We love your feedback and look forward to hearing from you. Our knowledge base includes a number of articles to get you started, and our feedback forums are a great place to post your ideas and vote up others. 

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Knowledge Base

  1. Top 10 Questions 

    1. How do I reset my password?
    2. How do I edit fixtures, results and league tables?
    3. How do I download the Pitchero apps?
    4. How do I upload videos and photos?
    5. How do I give members access to the club control panel?
  2. Club Website - Site Content 

    1. Add, edit or delete Club News
    2. Add, edit or delete Club News 1
    3. Add more than one photo to a News item.
    4. Attach a Document or File to a News item
    5. Remove a Document or file from a News item.
  3. Club Website - Teams 

    1. Add or Edit a Team
    2. Add or Edit a Team photo
    3. Edit team training times
    4. Edit match length
    5. Edit team Privacy settings
  4. Club Website - Communication 

    1. Communication - Send a club email.
    2. Communication - Send to all members.
    3. Communication - Send to a group.
    4. Public and private messages.
    5. Communication for Team Admins.
  5. Club Website - Membership 

    1. Membership Introduction :: VIDEO OVERVIEW
    2. Adding a new member
    3. Deleting a member.
    4. Adding a new Player
    5. Deleting a Player
  6. Club Website - Payments 

    1. Online Payments - Most common questions VIDEO
    2. Online Payments - The benefits VIDEO
    3. Getting Started :: OVERVIEW
    4. Add a Payment Product
    5. Create a GoCardless account
  7. Club Website - Performance 

    1. How does my club receive payment for the Marketplace and Club Kit?
    2. Where can I see how much revenue my club has earned?
    3. Where can I see how much revenue Pitchero has paid my club?
    4. Where can I see how much I am owed?
    5. Pitchero ranking.
  8. Club Website - Packages 

    1. What are Packages?
    2. Why have we introduced Packages?
    3. Which Package should my club buy?
    4. What does hidden mean?
    5. Is Pitchero still free?
  9. Club Website - Settings 

    1. Edit website colours.
    2. Edit Website header.
    3. change club URL.
    4. Add club logo.
    5. What size should my club logo be?
  10. User Account 

    1. Password reset
    2. Password and email address not working
    3. Change name
    4. Change profile image
    5. Join multiple Pitchero websites
  11. Competitions (League Fixtures) 

    1. Competitions Overview
    2. Joining a league competition
    3. My league competition is missing
    4. Updating league fixtures and results
    5. Updating a kick off time
  12. League Websites 

    1. How do I archive my season for a League Website?
  13. Pitchero App 

    1. F1.01 How do I get the App?
    2. F1.02 Is there an Android App?
    3. F1.03 How do I log into the iPhone app?
    4. F1.04 Do I need a club website to use the iPhone app?
    5. F1.05 The iPhone app does not load/open
  14. Premium Features 

    1. Are there any transaction fees when using the club subs feature?
    2. Can my customers pay without a PayPal account? (Shop and Subs premium features)
    3. Does Pitchero offer any Premium Features?
    4. How can I change my credit or debit card details for my premium features?
    5. Successful payments via PayPal aren’t registering in my Shop or Subs control panel
  15. Misc. 

    1. Can I remove the Pitchero advertising from my website?
    2. Does Pitchero have a mobile app?
    3. I do not have a Facebook account?
    4. How do I connect my Facebook account to my Pitchero account?
    5. How do I disconnect my Facebook account from Pitchero?
  16. All articles 

    1. How do I associate my club with the official competition I am involved in?
    2. Can Pitchero be used for other sports?
    3. My password and email address do not work, I am unable to login, what should I do?
    4. How do I list my new Pitchero website with Google?
    5. Are there any transaction fees when using the club subs feature?
    369 articles 

Feedback and Knowledge Base