Webmaster Support, Feedback & Suggestions for Pitchero

We love your feedback and look forward to hearing from you. Our knowledge base includes a number of articles to get you started, and our feedback forums are a great place to post your ideas and vote up others. 

Please share your ideas to help us build a product that best fits your needs. 

Knowledge Base

  1. Top 10 Questions 

    1. Password reset
    2. My video has been rejected. Why?
    3. Can I use a custom domain name?
    4. How do I use a fasthost domain name with my Pitchero site?
    5. Adding a new player
  2. Club Website - Site Content 

    1. Add, edit or delete club news
    2. Adding more than one photo to a news item
    3. Attaching a document to a news item
    4. Removing a document from a news item
    5. Can I set a News item to private?
  3. Club Website - Teams 

    1. Add or edit a Team
    2. Add or edit a team photo
    3. Edit team training times
    4. Edit match length
    5. Edit team Privacy settings
  4. Club Website - Communication 

    1. Send a club email.
    2. Send an email to all members.
    3. Send a group email.
    4. Send an email to Team Admins.
    5. Public and private messages.
  5. Club Website - Membership 

    1. Adding a new member
    2. Deleting a member.
    3. Adding a new Player
    4. Deleting a Player
    5. Adding a new Coach
  6. Club Website - Payments 

    1. Online Payments - Most common questions VIDEO
    2. Online Payments - The benefits VIDEO
    3. Getting Started :: OVERVIEW
    4. Add a Payment Product
    5. Create a GoCardless account
  7. Club Website - Performance 

    1. Performance - Overview
    2. How does my club receive payment for the Marketplace and Club Kit?
    3. Where can I see how much revenue my club has earned?
    4. How do I update my club's payment details?
    5. Where can I see how much revenue Pitchero has paid my club?
  8. Club Website - Packages 

    1. What are Packages?
    2. Packages Overview
    3. Why have we introduced Packages?
    4. Which Package should my club buy?
    5. What does hidden mean?
  9. Club Website - Settings 

    1. What is the difference between a Primary Webmaster, Webmaster and Team Admin?
    2. Edit website colours.
    3. Edit Website header.
    4. Add club logo.
    5. What size should my club logo be?
  10. Club Website- Domain Names 

    1. Change your website URL.
    2. Can I use a custom domain name?
    3. How do I use a Fasthosts domain name with my Pitchero site?
    4. How do I use a 123 Reg domain name with my Pitchero site?
    5. How do I transfer my domain to Pitchero? What is Pitchero's IPS tag?
  11. User Account 

    1. Password reset
    2. Password and email address not working
    3. Change profile image
    4. Join multiple Pitchero websites
    5. Upload a video
  12. Competitions (League Fixtures) 

    1. Competitions Overview
    2. Joining a league competition
    3. My league competition is missing
    4. Updating a kick off time
    5. Updating league fixtures and results
  13. Club Website- Staff & Officials 

    1. What is the new Staff & Officials feature?
    2. How do I find the new Staff & Official feature?
    3. Staff & Officials- How it works
    4. Add a group
    5. Hide a group
  14. Club Website- Website Design 

    1. Edit website colours.
    2. Edit your website header.
    3. Add Club Logo.
    4. Edit background images.
    5. Adding homepage images.
  15. Pitchero App 

    1. F1.01 How do I get the App?
    2. F1.02 Is there an Android App?
    3. F1.03 How do I log into the iPhone app?
    4. F1.04 Do I need a club website to use the iPhone app?
    5. F1.05 The iPhone app does not load/open
  16. All articles 

    1. How do I associate my club with the official competition I am involved in?
    2. My password and email address do not work, I am unable to login, what should I do?
    3. What is the difference between a Primary Webmaster, Webmaster and Team Admin?
    4. How do I list my new Pitchero website with Google?
    5. How do I contact Pitchero?
    372 articles 

Feedback and Knowledge Base